NHTSA Complaint #11685476 — 2025 POLESTAR POLESTAR 3

Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed with the dealer for 3 weeks (I had a loaner) to replace hardware. Now I’m seeing the same issue occurring which appears as: -Charger and car plug lights are correct (white on charger, green on car) -Car stays “Initializing” longer than normal -Either “Waiting” or “Error” appear onscreen and the car doesn’t charge I am stuck calling the dealer to solve this problem and in the meantime my car won’t charge (undriveable).