NHTSA Complaint #11714730 — 2025 POLESTAR POLESTAR 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11714730
Vehicle	2025 POLESTAR POLESTAR 3
Component	ELECTRICAL SYSTEM
Date of Incident	September 10, 2025
Date Filed	January 31, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Onboard AC charging has failed 3 times in 4 months. Each time the GHCA has been replaced with a new charger. When the GHCA shorts out it only impacts AC charging leaving everything else working normally. DC charging is not impacted and works normally. Each time the issue with the GHCA has been verified and confirmed by the Polestar service center in Princeton, NJ in September 2025, October 2025 & December 2025. When the issue occurs there is a loud pop and the AC charging message changes to waiting. It does not go out of the waiting state until the GHCA unit is replaced

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