NHTSA Complaint #11685414 — 2020 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11685414
Vehicle 2020 KIA SPORTAGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

I own 2020 Kia Sportage under 50,000 miles. I have been dealing with oil consumption problem since December 2024. My car will burn all it's oil before next oil change. I have been to H&H Kia in Papillion Nebraska and had several oil consumption tests. One in January 2025 and another in June 2025. They tell me that the car is burning oil but according to Kia not enough to to replace the engine. My last oil change was June 2025 and my milage is 49650 and my car is out of oil and my next oil change is not until 54933 miles. By the vehicle consuming oil at an undetermined rate it is impossible to tell when the oil will run dry causing the vehicle to cease to run. If this happens on the interstate or highway this could cause accidents or engine fires. It is also a safety issue leaving drivers stranded on the roadside in extreme cold or heat. Yes my problem has been confirmed by a Kia dealership but unable to get Kia to make repairs and honor the warranty Yes it has been inspected by a Kia dealership and they confirmed problem with oil consumption and that other Kia sportages are having same problems Yes the oil light comes out when the car is empty - since it burns at a fast rate there is no way of knowing if you can get the car and yourself to somewhere safe before the car shuts down.

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