NHTSA Complaint #11708845 — 2020 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11708845
Vehicle	2020 KIA SPORTAGE
Component	ENGINE
Date of Incident	November 24, 2025
Date Filed	January 5, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Engine started tapping/knocking and oil light started flashing. Once home I checked the dipstick. Appeared burnt with no oil on dipstick. Waited an hour to cool and started adding oil. Added 2 quarts nothing on dipstick. Added 2 half quarts and finally a touch on the end of dipstick. Added more oil and finally got it to the bottom the range. It would take at least another quart to get to proper levels. Took to dealership where I was told I needed a new engine. Prior to the failure there was NEVER any indicator light letting me know oil was low. Just as a car goes low on gas and the gas light comes on you would think it would do the same for 'low oil'....that NEVER happened. This is a 2020 KIA Sportage with a 2.4L Theta II engine. There is a class action lawsuit for the years 2011-2019. I unfortunately, fall oustide of the covered suit. It's still the same engine with the same faults

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