NHTSA Complaint #11684950 — 2023 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11684950 |
| Vehicle | 2023 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I was driving my Jeep grand Cherokee 2023 at night on the 580 freeway in Northern California. Was traveling about 65 MPH. When the vehicle lost all power. I was barely able to pull off to the right shoulder still was partially in the right most lane. After multiple attempts of Restart the vehicle, it did restart after about 10 minutes. I’ve taken the vehicle in to the nearest dealership on a flatbed truck. It has been there since the beginning of June. Jeep is unable to repair the vehicle sighting a software update needed for the hybrid system that they have not released yet. This problem will apply to any 4XE vehicle by Jeep. Vehicle is not safe to operate on public roads. Jeep does not seem interested in accelerating the fix. I’ve been waiting nearly 3 1/2 months.
Related Complaints for the 2023 JEEP GRAND CHEROKEE
Other ELECTRICAL SYSTEM Complaints
#11718981
On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Do...
#11718792
Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent sa...
#11718893
See attached document for complaint.
#11718927
I turned the vehicle on and put it in reverse. The check engine light came on and it would not exceed 2mph. I hoped i...
#11718416
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (E...
Recent Complaints for the 2023 JEEP GRAND CHEROKEE
#11718981
FUEL/PROPULSION SYSTEM
On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Do...
#11718981
UNKNOWN OR OTHER
On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Do...
#11718792
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent sa...
#11718792
FORWARD COLLISION AVOIDANCE: WARNINGS
Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent sa...
#11718574
VEHICLE SPEED CONTROL
Multiple times the vehicle will drive very jumpy even if not pressing on the gas or brakes. When accelerating or brak...