NHTSA Complaint #11718927 — 2023 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11718927 |
| Vehicle | 2023 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I turned the vehicle on and put it in reverse. The check engine light came on and it would not exceed 2mph. I hoped it was a short error but when switching to drive it also would not exceed 2mph. I immediately parked it and called a tow truck. Upon the tow arrival the vehicle would not longer change gears and showed both a check engine light and a service charging system warning. The emergency release to change the vehicle from park to neutral had to be used. It was pulled onto the tow truck and has been 6 days at the dealer with no remedy. The dealer escalated to Stellantis for additional assistance in possible repair options.
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