NHTSA Complaint #11684944 — 2018 FORD F-150

My cam phasers are failing for the third time. I purchased this vehicle used last year at 89,000 miles and now I have 101,000 miles on it. Before I got to 100,000 miles I started hearing a rattle on start up and didn’t know what it was. After researching it by the time, I figured it out I had over 100,000 miles And Ford says they will not do anything about it, although it is a known issue and they had a customer satisfaction program to address it. They should’ve had a recall because it is a severe product defect that if left unaddressed will ruin your engine. It appears from Ford’s records that my vehicle had its cam phasers replaced twice in 2021. And they did a redesign of the part, but they didn’t put the redesign part on my vehicle and it is now failing again. The repair cost at a minimum of $3500. If I don’t fix it, all the mechanics say it will affect my timing and eventually my engine will be destroyed. Yep Ford tries to say it is only a noise issue and they didn’t issue a recall. If you look on any Ford F150 form, this is a well-known well documented issue and probably should be a class action lawsuit at this point.