NHTSA Complaint #11684778 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated that while his wife was driving approximately 65 MPH and driving over a bump in the road, the steering wheel seized while going around a corner. The driver was able to avoid a crash and moved over safely. There was an alarm activated inside the vehicle. The message to check the power steering was displayed. After waiting approximately 5-10 minutes, the message disappeared. The contact linked the failure NHTSA Action Number: RQ23003 (Steering). The contact called the local dealer and was provided with the cost for a diagnostic test and an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,000.