NHTSA Complaint #11684756 — 2023 JEEP WAGONEER

The contact owns a 2023 Jeep Wagoneer. The contact stated that several unknown lights on the instrument cluster were illuminated and flashing. Additionally, the headlights were flashing, and the camera screen was blank. The contact stated that while depressing the brake pedal, additional force was needed to stop the vehicle. There was an abnormal horn sound detected. The contact stated that the engine overheated and the vehicle stalled. The vehicle was jump-started. The contact was locked out on several occasions. The contact stated that the third-row seat had folded her child up while parental controls were enabled. The vehicle was taken to the local dealer, where the battery was replaced, but the failure recurred. The vehicle was taken to another local dealer, Charbonneau Car Center (346 1st Street West Dickinson, ND 58601); who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.