NHTSA Complaint #11717687 — 2023 JEEP WAGONEER

This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illuminated simultaneously. I was forced to steer to the shoulder while a trailing vehicle had to swerve off the roadway to avoid a collision. This was a near-miss event and represents a serious safety hazard involving sudden loss of motive power at highway speed. Prior to that event, the vehicle had already stalled at a traffic light and had exhibited repeated check engine warnings, low-voltage faults, and module communication errors. The servicing dealer documented multiple diagnostic trouble codes affecting the Body Control Module (BCM), Ignition System Control Module (ISCM), and Powertrain Control Module (PCM). Manufacturer technical service bulletin software updates were applied in attempts to correct the issue. Despite these interventions, the electrical instability persisted. On 02/12/2026, only days after an auxiliary battery replacement intended to address voltage concerns, the vehicle would not start and required towing to the dealership at my expense. Additional fault codes are currently under review. The vehicle is also subject to an open recall with no remedy available, and the power running board motor has failed with replacement parts unavailable. This pattern of electrical failure, sudden shutdown in motion, and inability to reliably start presents an ongoing and unacceptable safety risk to occupants and surrounding motorists. The vehicle is available for inspection and has been repeatedly evaluated by an authorized dealer.