NHTSA Complaint #11684727 — 2025 TOYOTA CAMRY

The contact owns a 2025 Toyota Camry. The contact stated that while exiting the vehicle, the contact became aware that the front driver’s seat backrest had no cushion. The contact had pain in the ribs while driving at various speeds. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the seat needed to be replaced. The contact was informed that several models of the Toyota Camry had the same issue. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 17,000.