NHTSA Complaint #11719290 — 2025 TOYOTA CAMRY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11719290
Vehicle 2025 TOYOTA CAMRY
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available for inspection upon request. The vehicle lost power while I was traveling at highway speed during severe weather conditions (tornado and thunderstorm warnings). The car began rattling and shaking, then the accelerator stopped responding, and the vehicle gradually decelerated despite pressing the gas pedal. I was forced to activate hazard lights and maneuver to the shoulder. Multiple large trucks were traveling at high speed and did not immediately move over, coming dangerously close to striking my disabled vehicle. Because of the severe weather and approaching storm conditions, I was stranded on the highway in a vulnerable position. The sudden loss of propulsion created a significant risk of a high-speed rear-end collision. The vehicle was towed after the incident. It has not yet been confirmed whether the dealer has reproduced the failure. The malfunction occurred suddenly while driving and has not been intentionally reproduced by me. The vehicle would not restart at the time of the incident. The vehicle was towed following the incident. It has not yet been inspected by police or insurance representatives. Inspection by a Toyota dealer/manufacturer representative is pending (or currently in progress, if applicable). Approx. 15 minutes before reaching my destination, the vehicle began rattling and shaking unexpectedly while driving at highway speed. Shortly after, the rattling stopped, but the accelerator pedal stopped responding and the vehicle began decelerating. Multiple warning messages then appeared, including “Hybrid System Malfunction” and other system failure.

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