NHTSA Complaint #11680226 — 2025 TOYOTA CAMRY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11680226
Vehicle 2025 TOYOTA CAMRY
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I purchased this vehicles in May and after 3 weeks I begin to have terrible neck pain. I’m now in physical therapy and have difficulty sitting in the vehicle for long periods. The design of the front seats are terrible. It pushes your head forward and the upper shoulder design compensates poorly. It is not ergonomically correct. I’ve reported this to Toyota to ask for assistance and they provided none. They told me I should bring it to the dealer, but that doesn’t change their poor design. This is a very real problem that is causing significant pain and damage, which Toyota will not acknowledge or fix.

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