NHTSA Complaint #11684698 — 2018 FORD F-150 ENGINE

Complaint Details

ODI Number	11684698
Vehicle	2018 FORD F-150
Component	ENGINE
Date of Incident	September 3, 2025
Date Filed	September 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

Ford issued a service bulletin for a computer adjustment for a known cam phaser issue on the 3.5 eco boost engine while under warranty. This didn’t fix the problem. Now the cam phasers need to be replaced at a cost of thousands of dollars and Ford refuses to do anything to assist even though this was initially reported and taken to the dealer while under warranty. The internet is full of people with this same issue. The vehicle is at the dealer for repairs and they have confirmed this is the problem. Without the repair the engine will fail.

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