NHTSA Complaint #11684454 — 2020 TOYOTA COROLLA

The contact owns a 2020 Toyota Corolla. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact became aware of an abnormal clunking sound, and that the check engine warning light was illuminated. The contact stated the failure had occurred while driving on a busy road. The contact attempted to shift the gear shifter into different driving modes; however, the vehicle failed to accelerate as intended. The contact stated that several good Samaritans pushed the vehicle into a nearby driveway. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.