NHTSA Complaint #11684052 — 2020 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11684052
Vehicle	2020 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	August 29, 2025
Date Filed	August 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

While driving on the interstate (I-35) and attempting to pass a vehicle, the transmission went out of gear and felt like it was in neutral for a few seconds and then ‘clunked” back into gear finally. This happened 4 times that day. This happens almost every time we go on a trip with this vehicle and is extremely dangerous to my family as well as other drivers. This seems to be a common issue with this model/year. It’s been reported to our dealer multiple times and they attempt to reprogram but doesn’t change anything. They said there’s no other fix. I have extended warranty.

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