NHTSA Complaint #11683888 — 2020 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11683888
Vehicle 2020 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Vehicle showed these warning lights while stalling out at stop signs: FCA, ESC, and DBC. She was able to turn off the car and restart it. We took it to a Hyundai dealership and ran a diagnostic test where they found nothing wrong. They noticed her oil was low, so they topped it off. This was on a Monday. By Saturday, she had this issue again where she stalled out at a stoplight in the center lane of a 4 lane busy road and had to coast to a parking lot where she restarted the car. We then personally checked the oil again, she was almost out of oil!! We added more full synthetic oil. We googled the issue and saw other 2020 Kona's have this issue. I spoke with Hyundai Consumer Affairs to get advice but they said without any open recalls or extended warraties they couldn't help. They suggested the lengthy process of a repeated oil consumption test at the dealership. We are now taking it to an engine shop today (8-29-25) where he will try to put a syntheic blend in after taking out the full syntheic out. The mechanic said sometimes this helps the oil consumption. We will see how the car runs with the blend. He mentioned that his research shows older models had this issue and Hyundai replaced some engines.

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