NHTSA Complaint #11699021 — 2020 HYUNDAI KONA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11699021 |
| Vehicle | 2020 HYUNDAI KONA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The timing system was repaired in February 2025. After similar symptoms of vehicle stalling, the check engine light came on Found a software update that needed to be completed to determine if engine needed replaced. Dealership has refused for seven weeks to complete the entire job of the update which includes running a diagnostic of codes. Instead, they have been arguing that the timing system needs replaced and not providing the codes from the safety software update. Obviously there's a much deeper issue if the timing system keeps breaking down.
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