NHTSA Complaint #11683849 — 2018 HONDA CR-V

The contact owns a 2018 Honda CR-V. The contact stated that while attempting to start the vehicle, the vehicle failed to start. In addition, several unknown warning lights were illuminated. The vehicle was jump-started; however, the failure persisted. The vehicle was taken to an independent mechanic; however, the contact was informed that there were too many fault codes displayed. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times; however, the unknown warning lights were no longer illuminated. The dealer was unable to duplicate the failure. The contact stated that the battery had been replaced each year since the vehicle was purchased in 2020. The vehicle was taken to the dealer, where it was diagnosed with four failed fuel injectors. The contact was informed that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 25,000.