NHTSA Complaint #11662135 — 2018 HONDA CR-V

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was white smoke coming out of the exhaust pipe. The contact stated that while attempting to accelerate from a stop sign, the vehicle failed to exceed 30 MPH, and the emissions warning light illuminated. The dealer was contacted and diagnosed that the turbo was consuming oil. The dealer confirmed there was no available appointment until June 2025 to repair the vehicle under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer also informed the contact that the failure was related to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.