NHTSA Complaint #11673925 — 2018 HONDA CR-V

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the driveway, the vehicle alarm sounded independently. In addition, the vehicle failed to start and was jumpstarted. The vehicle was taken back to the dealer, where it was diagnosed with battery failure. The contact stated that the failure persisted. The vehicle was towed to the dealer and was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that recently the vehicle was taken to the dealer for maintenance however, the recall repairs were not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.