NHTSA Complaint #11683716 — 2019 CHEVROLET TRAVERSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11683716
Vehicle 2019 CHEVROLET TRAVERSE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have been experiencing an intermittent issue where the vehicle displays a “Shift to Park” message, even though the gear shift lever is clearly in the Park position. When this happens, the vehicle will not fully shut off, and I have to repeatedly move the shifter back and forth or restart the vehicle to clear the message. This issue began around January 2024, and it has become more frequent over time. I understand that this is a known defect in GM vehicles, and that GM issued Technical Service Bulletin #19-NA-206 to address it. According to the TSB and owner reports, this problem is caused by a faulty park switch or microswitch inside the shifter assembly, and the solution involves installing a jumper harness and/or replacing the shift control assembly. This is both a functional and safety concern, as the vehicle may not recognize it's in Park and could potentially result in a failure to turn off or secure properly. I’m requesting that General Motors or an authorized dealer perform the recommended repair per TSB #19-NA-206 at no cost, as this is a widely reported manufacturing defect. Please advise how this issue can be resolved as soon as possible. I am attempting at uploading a photo and a video. The system does not allow videos and it is rejecting the photo.

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