NHTSA Complaint #11683255 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11683255 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
In 2021 my engine was replaced by the dealership I purchased it from, with a manufacturer made engine. The issue was that the coolant was leaking into the cylinders causing the engine to overheat which is a potential risk of fires. It was under warranty for 5 years or 50K miles whichever came first. Today, I was notified by the dealership that my engine needs to be replaced AGAIN for the SAME ISSUE as 4 years ago. Coolant leaking into cylinder causing misfire. I was charged $1400 for repairs that DID NOT HAVE ANYTHING TO DO WITH THE ISSUES. Ford is now telling me there is nothing they can do for me and my car is safe to drive so long as I keep it filled with coolant.
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