NHTSA Complaint #11683167 — 2019 ACURA TLX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11683167
Vehicle 2019 ACURA TLX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

This car suffers from the engine and rod bearing recall. I took the car to Park Avenue Acura to complete the recall work. The car had significant damage from the rod bearing issue and the dealership had the car for a month. They replaced the rod bearing, crank shaft, regular fuel pump among other things. Once I received the car, the car failed and became inoperable. This time the high pressure fuel pump became defective. While Acura representative informed me that there is (i) active recall on the high pressure fuel pump (but not on my vin) and (ii) direct impact of replacing regular fuel pump on leading to high pressure fuel pump failure, as my vin is not currently acknowledged, my repairs would not be covered. I would like to request that the scope of the VIN numbers be re-evaluated and secondly the impact of fuel pumps replacement leading to other fuel pump be evaluated such that the recall work can cover both issues related to the rod bearing.

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