NHTSA Complaint #11702571 — 2019 ACURA TLX

SUSPENSION issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11702571
Vehicle 2019 ACURA TLX
Component SUSPENSION
Date of Incident
Date Filed
Mileage 48,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rail on the right front bumper. The contact stated that the force of the crash shot his vehicle to the left, crossed two lanes of traffic and crashed into the guard rail on the left side of the highway. The contact stated that this crash with the guardrail deployed the drivers side curtain air bag. The contact stated that the force of the crash shot the vehicle to the right and he drove off of the roadway down a slight embankment. The contact was able to stop and exit the vehicle. The contact saw that front bumper had sheared off and that the right fender and wheel well were crushed. The contact stated that the he could see the right tire suspension and control arms were exposed and fractured. The contact stated that the damage of the left side of the vehicle was not as severe. The contact stated that the passenger side curtain air bag had also deployed. The contact stated that the police were on scene and wrote a report. The contact stated that he was transported by ambulance to the ER. The contact stated that he had bruises and cuts on his right temple and check and swelling, cuts and bruises on the left cheek and left temple and forehead. The contact stated he was released after treatment. The contact stated that the vehicle had been towed to an impound lot. The manufacturer was not informed of the failure. The contact had received recall notice for NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 48,000.

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