NHTSA Complaint #11683029 — 2018 CHEVROLET VOLT

Electrically actuated EGR valve fails, it draws too much current and blows the F03 fuse (Labeled “No Walk Home”) which has 4 other components on it, this causes “Reduced propulsion” message, soon after the engine overheats due to one or more of the 3 other components that lost power, and the “Engine not available” message appears and the vehicle loses all motive power. This syndrome is well documented in the GM-Volt online forum. Additionally this vehicle has portions of the EV battery that failed, I am still waiting for battery parts to arrive and its been 4 months, many owners have waited between 1 and 2 years for the battery to be fixed, this contributed to this issue as the electric propulsion would have possibly been available if the warrantied battery was repaired within a reasonable timeframe. I was refused a service loaner. My recent contact with Chevrolet customer service suggested I rent a car, and they will reimburse $45 per day, however they insist I pay for it and when the repair is complete, they will reimburse me. There is a gentleman on the Volt forum who has laid out about $5,000 on rental cars for well over a year, and is finally reluctantly getting a buyback, but they depreciated the car but did separately make good on the rental reimbursement. Neither he nor I really want that result, we want the car repaired in a good faith effort, instead both battery parts and EGR valves are in short supply. Currently the GM part is between $1400 and $2500 when in 2024 the same part was widely available for $240. I understand this is a bit rambling, but the context matters, and GM is dragging their feet on servicing the warranty liability they have. My TZEV warranty is good until 2034 and they are actively trying to kill my car off to save the ongoing cost of servicing this warranty. They are also putting owners at risk. Please consider a battery recall and an EGR valve recall. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)