NHTSA Complaint #11705567 — 2018 CHEVROLET VOLT

The contact owns a 2018 Chevrolet Volt. The contact stated that the battery module became inoperable. While attempting to start the vehicle, the message "Engine Unavailable - Service Soon” was displayed. The contact was unable to use the vehicle. The contact stated that the TPMS warning light was illuminated. The contact associated the failure with Technical Service Bulletin: 18-NA-261. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 111,000.