2018 CHEVROLET VOLT — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

340

Owner Complaints

7 Crashes

2

Recalls

ACTIVE RECALL

45

Service Bulletins

1

Investigation

Overview of the 2018 CHEVROLET VOLT

The 2018 CHEVROLET VOLT has received a total of 340 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:REAR/OTHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 45 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (78 complaints), Power Train (73 complaints), and Fuelpropulsion System (62 complaints).

Recalls for the 2018 CHEVROLET VOLT

NHTSA has recorded 2 recalls for the 2018 CHEVROLET VOLT, potentially affecting up to 226,428 vehicles.

Recall 18V673000 — SEAT BELTS:REAR/OTHER

| 15,800 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the...

Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or...

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Recall 18V576000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 210,628 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or...

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Owner Complaints for the 2018 CHEVROLET VOLT

340 complaints have been filed with NHTSA for the 2018 CHEVROLET VOLT. Below is a breakdown by vehicle component.

Most Recent Complaints

#11716611 | ENGINE | | N/A miles
It was the XXX recall for the DTC P0442/check engine light code. The dealership said that the recall had been satisfied in 6/2020 by putting a buffer in to separate the 2 lines but not replacing the part. Now the exact same code DTC P0442/check engine light in the exact spot that occurred for the original recall. The dealership originally quoted $5,093, then after me complaining that it is the same recalled problem they dropped the cots to $2384. I believe that is an agreement that the manufacturer should cover this. Of course I will have to pay to get my car but I would like the manufacturer to reimburse me for it seeing it was a manufacturer default. I spoke to the manufacturer they flat out refused to cover it. I obviously disagree. Would like you to pressure them to change their decision. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11716611 | FUEL/PROPULSION SYSTEM | | N/A miles
It was the XXX recall for the DTC P0442/check engine light code. The dealership said that the recall had been satisfied in 6/2020 by putting a buffer in to separate the 2 lines but not replacing the part. Now the exact same code DTC P0442/check engine light in the exact spot that occurred for the original recall. The dealership originally quoted $5,093, then after me complaining that it is the same recalled problem they dropped the cots to $2384. I believe that is an agreement that the manufacturer should cover this. Of course I will have to pay to get my car but I would like the manufacturer to reimburse me for it seeing it was a manufacturer default. I spoke to the manufacturer they flat out refused to cover it. I obviously disagree. Would like you to pressure them to change their decision. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11716611 | UNKNOWN OR OTHER | | N/A miles
It was the XXX recall for the DTC P0442/check engine light code. The dealership said that the recall had been satisfied in 6/2020 by putting a buffer in to separate the 2 lines but not replacing the part. Now the exact same code DTC P0442/check engine light in the exact spot that occurred for the original recall. The dealership originally quoted $5,093, then after me complaining that it is the same recalled problem they dropped the cots to $2384. I believe that is an agreement that the manufacturer should cover this. Of course I will have to pay to get my car but I would like the manufacturer to reimburse me for it seeing it was a manufacturer default. I spoke to the manufacturer they flat out refused to cover it. I obviously disagree. Would like you to pressure them to change their decision. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11706600 | POWER TRAIN | | N/A miles
My 2018 Chevrolet Volt frequently fails to recognize when the vehicle is shifted into Park. The dashboard displays “Shift to Park” even though the gear selector is already in Park. When this occurs, the vehicle will not power off, requiring multiple attempts to move the shifter before shutdown is possible. This creates a safety risk because the vehicle may be left powered on unintentionally and may not properly secure itself in Park. In one occasion, the vehicle moved backwards even when shifter was in Park, which created a collision risk. This is a known defect affecting many GM vehicles, including the Chevrolet Volt, and has been widely reported by owners. I am concerned about unintended vehicle movement, battery drain, and driver safety.
#11705567 | ELECTRICAL SYSTEM | | 111,000 miles
The contact owns a 2018 Chevrolet Volt. The contact stated that the battery module became inoperable. While attempting to start the vehicle, the message "Engine Unavailable - Service Soon” was displayed. The contact was unable to use the vehicle. The contact stated that the TPMS warning light was illuminated. The contact associated the failure with Technical Service Bulletin: 18-NA-261. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 111,000.

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Safety Rating for the 2018 CHEVROLET VOLT

The 2018 CHEVROLET VOLT received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2018 CHEVROLET VOLT

General Motors, LLC has issued 45 technical service bulletins (TSBs) for the 2018 CHEVROLET VOLT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

N232432680 — ELECTRICAL SYSTEM

Special Coverage. On some vehicles, a malfunction involving the battery energy control module (BECM) may cause a reduced power mode, a no start condition, or a no charge condition. Dealers are to replace the battery energy control module. The repairs will be made at no charge to the customer.

21-NA-204 — ELECTRICAL SYSTEM

This service bulletin provides Diagnostic Aid information for Speed Limited Message or Reduced Propulsion Power Message With no DTCs.

PIC6504 — POWER TRAIN

This Preliminary information communicates that some on the Transmission were built without a TUN and what the steps are to program the Transmission. 

21-NA-116 — ENGINE AND ENGINE COOLING

This service bulletin provides a service procedure to replace the EGR to correct a customer concern of a MIL illuminated.

PIC6275C — FUEL SYSTEM, GASOLINE

This Preliminary information communicates a posible loss of 12 volt power to the fuel pump drive module. This is to point the dealer at a possible lose terminal in the instrument panel fuse panel

18-NA-261 — ELECTRICAL SYSTEM

This service bulletin provides a procedure to install a battery energy control module to correct customer concerns of No Start or MIL Illuminated with DTCs.

21NA259 — ENGINE AND ENGINE COOLING:ENGINE

This service bulletin provides diagnostic information to correct customer concerns of Speed Limited Message or Reduced Propulsion Power Message Displayed on Driver Information Center (DIC) with no DTCs Set.

21NA111 — ENGINE AND ENGINE COOLING

This service bulletin provides repair information to correct a customer concern of a Check Engine Light Illuminated, No Start/ No Propulsion, DTC P0A0C.

N202307990 — POWER TRAIN

Customer Satisfaction program - certain vehicles may have a condition related to the high voltage battery which could gradually lose the ability to maintain voltage. If battery concerns are not addressed, the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers...

N202307990 — LANE DEPARTURE

Customer Satisfaction program - certain vehicles may have a condition related to the high voltage battery which could gradually lose the ability to maintain voltage. If battery concerns are not addressed, the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers...

Showing 10 of 45 technical service bulletins.

NHTSA Investigations for the 2018 CHEVROLET VOLT

NHTSA has opened 1 investigation into potential safety defects in the 2018 CHEVROLET VOLT.

Investigation PE23022 — ELECTRICAL SYSTEM Closed

Opened:

Loss of Motive Power due to the Battery Energy Control Module

Other Model Years of the CHEVROLET VOLT

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Other CHEVROLET Models

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