NHTSA Complaint #11682829 — 2017 KIA SOUL

While driving on June 30, 2025, the engine gave a loud clunking noise, shuttered and shut down. I was able to pull over to the side of the road safely and not impede traffic, however this happened on a public roadway and had the potential of causing different results. I had no warning lights on the dash, no check engine lights came on, no LOW OIl light and/or no other warning signals appeared. I was able to restart the vehicle and it shuttered but was able to drive it at a low reduced speed to get it into a more safer place. The vehicle was towed to the dealership the following morning. The dealership was able to inspect the vehicle and confirmed it was a total engine failure. The dealership has done all the service maintenance since the date of purchase as a new car, with the exception of 3 oil changes throughout the past 8 years. The documentation show all maintenance was done in an approved licensed facility and in the prefered time frames requested by the manufacture. The vehicle has a 150,000 mi warranty and at the time of the incident the mileage was 74,000. Kia is denying the claim and is refusing to replace the engine. I am uncertain of the next steps to take at this point, referring to the Attorney General in my state for advise for product liability claim to hold the manufacture responsible for it's defective engine which has been an issue for this make and model.