2017 KIA SOUL — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

337

Owner Complaints

21 Crashes 16 Fires

1

Recall

ACTIVE RECALL

45

Service Bulletins

0

Investigations

Overview of the 2017 KIA SOUL

The 2017 KIA SOUL has received a total of 337 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS. 45 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (180 complaints), Unknown Or Other (31 complaints), and Fuelpropulsion System (17 complaints).

Recalls for the 2017 KIA SOUL

NHTSA has recorded 5 recalls for the 2017 KIA SOUL, potentially affecting up to 2,053,095 vehicles.

Recall 22V031000 — AIR BAGS

| 410,619 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's...

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Recall 22V031000 — AIR BAGS

| 410,619 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's...

View full details →

Recall 22V031000 — AIR BAGS

| 410,619 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's...

View full details →

Recall 22V031000 — AIR BAGS

| 410,619 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's...

View full details →

Recall 22V031000 — AIR BAGS

| 410,619 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's...

View full details →

Owner Complaints for the 2017 KIA SOUL

337 complaints have been filed with NHTSA for the 2017 KIA SOUL. Below is a breakdown by vehicle component.

Most Recent Complaints

#11715878 | ENGINE | | N/A miles
While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code P1326, which is associated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.
#11715878 | FUEL/PROPULSION SYSTEM | | N/A miles
While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code P1326, which is associated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.
#11715878 | POWER TRAIN | | N/A miles
While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code P1326, which is associated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.
#11715590 | ENGINE | | N/A miles
While driving, the vehicle suffered a sudden and total engine seizure and loss of power (stalling), creating a life-threatening hazard in traffic . A certified Kia technician diagnosed a seized short block, multi-cylinder misfires (P0300-P0304), and a hole in the exhaust valve. This failure is identical to the defects in Recall SC176 and the Engine Litigation II Settlement. Furthermore, the dealer previously refused my request for the KSDS safety software update, which would have prevented this catastrophic seizure by triggering Limp Home Mode.
#11712473 | ELECTRICAL SYSTEM | | N/A miles
I’ve had to get three oil changes in just five months of owning my vehicle. Honda of Brandon sold it to me with a clean Car-Fax report, but I’m now facing a possible manifold and catalytic converter replacement costing $4,200. When the service department called the warranty company, they claimed it was a catalytic converter issue, but it turned out to be an O-2 sensor, which would cost about $460. One month after purchase, I had to replace the ignition coil and requested spark plug replacements, though I wouldn’t have known if a spark plug was bad. That repair bill alone came to $802.17, just a month after buying the car. Problem with battery. Oil has to keep being replaced and no one knows since not on ground has to be going in the engine. service rpt are Aug/19, 2025, jan 20,2026

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Safety Rating for the 2017 KIA SOUL

The 2017 KIA SOUL received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 KIA SOUL

Kia America, Inc. has issued 45 technical service bulletins (TSBs) for the 2017 KIA SOUL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PI2107_OWNR_401 — ELECTRICAL SYSTEM

PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107) - This document is the owner renotification advising that Kia is conducting a important Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter Nu GDI engines to protect the engine from excessive connecting rod bearing damage....

SC251_TSB_R1 — ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the emissions-related logic of the...

SC251_TSB_R1 — ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the emissions-related logic of the...

PS610_R1 — ELECTRICAL SYSTEM

PITSTOP: SRS DTC B176200 AND/OR B168400 - This pitstop has been revised to include additional information. New/revised sections of this pitstop are indicated by a black bar in the margin area. This Pitstop provides information regarding a possible mismatch of a SRSCM (Supplemental Restraint System Control Module) and driver seat...

SC251_OWNR — ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with Nu 2.0L GDI SULEV engines manufactured from July 29, 2016 through December 19, 2018 to improve the emission...

SC251_TSB — ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin provides the procedure to update the emissions-related logic of the Electronic Control Module (ECM) with an improved version on certain 2017-2019MY Soul (PS) vehicles equipped with the Nu 2.0L GDI SULEV engine, produced from...

SC251_DP — ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with Nu 2.0L GDI SULEV engines manufactured from July 29, 2016 through December 19, 2018 to...

SC251_DP — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with Nu 2.0L GDI SULEV engines manufactured from July 29, 2016 through December 19, 2018 to...

SC251_DPSM — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with Nu 2.0L GDI SULEV engines manufactured from July 29,...

SC251_POC — ELECTRICAL SYSTEM

SC251_POC: PROOF OF CORRECTION CARD

Showing 10 of 45 technical service bulletins.

NHTSA Investigations for the 2017 KIA SOUL

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KIA SOUL

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Other KIA Models

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