NHTSA Complaint #11712485 — 2017 KIA SOUL

The engine failed while driving on the highway, putting myself and others at risk. First the car started shaking, then the check engine light flickered. Fortunately, I was able to get off the highway, but I was far from home. The engine failure was confirmed by an independent service center and a dealer. The vehicle was inspected by a third party and since it was still under warranty, the engine was rebuilt. A few weeks later, the check engine light came on again, this time 0420 code. The dealer where I purchased the vehicle called it in to the warranty company, and they have reset the check engine light and asked me to keep driving the car to see if the light comes back on. All of this happened after the car had undergone oil consumption testing, and a previous claim for a new engine had been denied both by the warranty company and the manufacturer.