NHTSA Complaint #11682811 — 2024 FORD RANGER

The Drive Mode Control has been malfunctioning and selecting different drive modes while the vehicle is in motion without any physical input from myself, the driver. While driving in the normal two-wheel drive high (2H) at various rates of speed the Drive Mode Control will start clicking and selecting different drive modes, such as going to four-wheel drive low (4L) or four-wheel drive high (4H) and a pop-up message in the instrument cluster display showing the change displaying Mud/Ruts, Sand, Slippery modes being selected. This has been continuously occurring randomly at both low and high rates of speed. There are never any objects or materials in contact with the Drive mode Control when this happens, it does it on it's own with an audible clicking noise. This is effectively putting myself, my family and other drivers safety at risk since the truck is making changes to the power train without any input from myself and I have to take my attention off the road to bring the truck back into normal two-wheel drive high (2H) mode. I have contacted both Ford Motor Company directly and my local Ford Dealer Service Center to try to have the vehicle inspected but have not been able to due their delay in being able to diagnose the vehicle. This has been going on for 4+ months and the date provided below is the last occurrence of the issue.