NHTSA Complaint #11682761 — 2021 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11682761
Vehicle 2021 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

When starting car, the push to start feature will not turn over and continuously cranks multiple times. The entire fuse box was replaced because the dealer told me that was the issue. The car is a 2021 Jeep Grand Cherokee Laredo. Numerous people online said they were forced to replace the fuel pump? Although Faulkner Buick in Trevose told me that there’s nothing wrong with my fuel pump. I can’t keep getting charged for repairs that are not necessary. Could this be a faulty part? that so many people have the same issue? Could you please investigate this as I just bought the car a month ago And it’s been at the dealer three times already. Thank you.

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