NHTSA Complaint #11682543 — 2018 TOYOTA C-HR

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11682543
Vehicle	2018 TOYOTA C-HR
Component	ENGINE
Date of Incident	August 22, 2025
Date Filed	August 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I have a blue/white 2018 C-HR made in Japan. I do regular maintenance on my car monthly with oil changes every 3k miles. I had this car for 3 years only. I bought it from a toyota dealership with only 25k miles with one owner. At 35k miles it was whining and shaking and I took it to toyota to be serviced they kept it for a day and they found nothing wrong. I thought nothing of it but since then my car had this low shake/rattle to it. I've changed sparks and coils thinking it was that. Finally, today at only 49,900 miles with no signs previously this cars transmission blows not allowing me to reverse or switch gears on me and the head gasket blew allowing water to mix with the oil basically totaling my car.

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