NHTSA Complaint #11682479 — 2019 FORD EXPEDITION

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine was rattling, and the vehicle was idling rough. There was no warning lights illuminated. The contact stated that occasionally while driving on the highway, the vehicle lost automotive power while accelerating. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.