NHTSA Complaint #11682431 — 2018 KIA SORENTO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11682431 |
| Vehicle | 2018 KIA SORENTO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
My vehicle started with oil issues took to dealer and the attempted to perform an oil consumption test however the vehicle would not pass the test as the oil would not last long enough for next test. Was advised I needed an engine, Kia refused to replace since it wouldn’t pass consumption test. I paid for engine replacement 1month later engine light comes on, again I return to Kia dealer they say engine needs replacement they replace supposedly through warranty. Drive for about 30 days and engine light comes on again takes to dealer and they say it’s the knock sensors code which is the same code that came up prior to engine replacement. The knock sensor was a recalled part that they replaced by them but now are refusing to replace even though they replaced it less then 12 months ago.
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