2018 KIA SORENTO — Problems, Recalls & Safety Data
5/5
Safety Rating
305
Owner Complaints
3
Recalls
58
Service Bulletins
0
Investigations
Overview of the 2018 KIA SORENTO
The 2018 KIA SORENTO has received a total of 305 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 10 recall campaigns affecting this vehicle, covering issues with TRAILER HITCHES. 58 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (93 complaints), Exterior Lighting (36 complaints), and Unknown Or Other (35 complaints).
Recalls for the 2018 KIA SORENTO
NHTSA has recorded 10 recalls for the 2018 KIA SORENTO, potentially affecting up to 498,417 vehicles.
Recall 22V703000 — TRAILER HITCHES
| 70,887 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed...
View full details →Recall 22V703000 — TRAILER HITCHES
| 70,887 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed...
View full details →Recall 22V703000 — TRAILER HITCHES
| 70,887 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed...
View full details →Recall 22V703000 — TRAILER HITCHES
| 70,887 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed...
View full details →Recall 22V703000 — TRAILER HITCHES
| 70,887 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed...
View full details →Recall 22V703000 — TRAILER HITCHES
| 70,887 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed...
View full details →Recall 22V703000 — TRAILER HITCHES
| 70,887 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short,...
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed...
View full details →Recall 18V656000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 97 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
View full details →Recall 18V656000 — STEERING:COLUMN
| 97 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
View full details →Recall 17V784000 — AIR BAGS:SIDE/WINDOW
| 2,014 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Consequence: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is...
View full details →Owner Complaints for the 2018 KIA SORENTO
305 complaints have been filed with NHTSA for the 2018 KIA SORENTO. Below is a breakdown by vehicle component.
Most Recent Complaints
My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was common with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.
My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was common with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.
My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was common with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.
2018 Kia Sorento 2.4 GDI. In late 2024 a Kia dealer performed an oil-consumption test and confirmed the engine was burning excessive oil. In Feb 2025 the engine long block was replaced. Within about 4,000 miles the vehicle began setting P1326 warnings, misfiring, losing power, and struggling to climb hills. On a highway trip from South Carolina back to Indiana, the vehicle could barely maintain 30–40 mph on grades with the accelerator floored while traffic was moving much faster. The check-engine light returned repeatedly. The vehicle eventually died on an exit ramp and had to be pushed out of traffic and towed. I felt it was unsafe to drive but was repeatedly told by dealers that it was “OK to drive” or that the issue was “bad gas.” After visits to multiple dealers, the current Kia service center finally diagnosed a severely clogged exhaust. They report the manifold catalytic converter and underbody converter have broken down internally and are heavily coated in carbon/oil deposits, and state this likely came from the engine burning oil before and around the time of the rebuild. Exhaust temperatures have been recorded at very high levels, and the engine will only run briefly with an O2 sensor removed to vent exhaust; with the exhaust sealed it will not stay running. The dealer has warned there may now be internal engine damage from prolonged backpressure. The vehicle has been undriveable for many months and the failed converters are being retained and are available for inspection. My concern is that excessive oil consumption on these GDI engines is causing secondary catalytic-converter failure, extreme power loss, stalling risk, and possible fire risk from overheated exhaust components, even after engine replacement.
2018 Kia Sorento 2.4 GDI. In late 2024 a Kia dealer performed an oil-consumption test and confirmed the engine was burning excessive oil. In Feb 2025 the engine long block was replaced. Within about 4,000 miles the vehicle began setting P1326 warnings, misfiring, losing power, and struggling to climb hills. On a highway trip from South Carolina back to Indiana, the vehicle could barely maintain 30–40 mph on grades with the accelerator floored while traffic was moving much faster. The check-engine light returned repeatedly. The vehicle eventually died on an exit ramp and had to be pushed out of traffic and towed. I felt it was unsafe to drive but was repeatedly told by dealers that it was “OK to drive” or that the issue was “bad gas.” After visits to multiple dealers, the current Kia service center finally diagnosed a severely clogged exhaust. They report the manifold catalytic converter and underbody converter have broken down internally and are heavily coated in carbon/oil deposits, and state this likely came from the engine burning oil before and around the time of the rebuild. Exhaust temperatures have been recorded at very high levels, and the engine will only run briefly with an O2 sensor removed to vent exhaust; with the exhaust sealed it will not stay running. The dealer has warned there may now be internal engine damage from prolonged backpressure. The vehicle has been undriveable for many months and the failed converters are being retained and are available for inspection. My concern is that excessive oil consumption on these GDI engines is causing secondary catalytic-converter failure, extreme power loss, stalling risk, and possible fire risk from overheated exhaust components, even after engine replacement.
Safety Rating for the 2018 KIA SORENTO
The 2018 KIA SORENTO received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 KIA SORENTO
Kia America, Inc. has issued 58 technical service bulletins (TSBs) for the 2018 KIA SORENTO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SC340_OWNR_UM103 — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Sorento vehicles equipped with 2.4L Gas...
SC340_DPSM — ENGINE
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC340) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with...
SC340_DPSM — ELECTRICAL SYSTEM
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC340) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with...
SC330_DP — ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC330) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.
SC330_DP — EXTERIOR LIGHTING
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC330) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October 27, 2014 through March 7, 2018.
SC330_DPSM — EXTERIOR LIGHTING
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC330) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from October...
WTY031_OWNR301 — EXTERIOR LIGHTING
WARRANTY EXTENSION CAMPAIGN: OWNER RENOTIFICATION (WTY031) - This document is the owner renotification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2018 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever...
WTY031_OWNR301 — ELECTRICAL SYSTEM
WARRANTY EXTENSION CAMPAIGN: OWNER RENOTIFICATION (WTY031) - This document is the owner renotification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2018 MY Sorento vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever...
PI1802YZ_TSB_R7 — ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published...
WTY031_TSB_R1 — EXTERIOR LIGHTING
TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the "Multifunction Switch Warranty Extension Program" (WTY031) to repair the multifunction switch knob...
Showing 10 of 58 technical service bulletins.
NHTSA Investigations for the 2018 KIA SORENTO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA SORENTO
- 2013 KIA SORENTO — 1,283 complaints
- 2014 KIA SORENTO — 1,345 complaints
- 2015 KIA SORENTO — 935 complaints
- 2016 KIA SORENTO — 1,569 complaints
- 2017 KIA SORENTO — 979 complaints
- 2018 KIA SORENTO (current)
- 2019 KIA SORENTO — 577 complaints
- 2020 KIA SORENTO — 165 complaints
- 2021 KIA SORENTO — 281 complaints
- 2022 KIA SORENTO — 245 complaints
- 2023 KIA SORENTO — 148 complaints
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- KIA SPORTAGE — 6,540 total complaints
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- KIA SEDONA — 3,334 total complaints
- KIA SEPHIA — 3,080 total complaints
- KIA TELLURIDE — 2,109 total complaints
- KIA RIO — 1,784 total complaints