NHTSA Complaint #11715353 — 2018 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11715353
Vehicle	2018 KIA SORENTO
Component	ENGINE
Date of Incident	April 1, 2021
Date Filed	February 3, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My car had an issue that was covered under a class action lawsuit. I even had an extended Warranty which was still valid at the time. I was intimidated by the warranty company when they said well if there is carbon build up in the engine the cost of the repair is on you. So I didn't have it fixed and the engine blew up and is now inoperable in my driveway. So bottom line I couldn't get KIA to help me or the extended warranty company when clearly it was KIA's responsibility to fix there defect in the engine.

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