NHTSA Complaint #11682370 — 2012 HONDA CR-V

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11682370
Vehicle 2012 HONDA CR-V
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

Was driving my 2012 Honda CRV home from the store when the AWD light came on. By the time I got it home another light came on EPS. When I got out I noticed the drivers side rear tire looked tilted. Upon further inspection I could see that the control arm had fallen down along with the whole trailing arm from rust. After investigating I learned that there was a recall for this exact thing but only for 2007-2011 models. I called Honda and they told me to get it to a Honda dealership for diagnosis report so I haf it towed there. They said that if ut were the same issue as the recall that they could make an exception after a case manager reviewed everything. The Honda dealership documented that the rust on the underrails of the frame were critical for the overall integrity and safety of the car and that the control arms were rusted and broken through. When I sent everything to Honda, they said that since my vin was not part of the recall there was nothing they would do for me. There are many more complaints regarding this exact issue for the 2012 models and something needs done before lives are lost. My daughter and I were leaving for a trip the next morning and had I not decided to take my car to the store the night before we would have been on the interstate when the trailing arm and control arm broke and fell which would have been catastrophic while driving at interstate speed, from what I understand. I have only had my 2012 Honda CRV for 3 months and it only has 120k miles on it. These models need a recall ASAP as they are extremely dangerous!

Related Complaints for the 2012 HONDA CR-V

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Recent Complaints for the 2012 HONDA CR-V

#11718377 UNKNOWN OR OTHER Due to excessive corrosion the spring/strut broke while driving. The tire is off at an angle and could have come com...
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