NHTSA Complaint #11682241 — 2025 KIA SORENTO

August 18, 2025 at 3pm PT; My 2025 Kia Sorento X-Line was parked in my driveway facing the street. I had the engine on, and in Park mode, AC on, back hatch door open. No one was in the vehicle. I was standing behind the vehicle when it then started to go in reverse, then stopped for 2 seconds. It then proceeded to go into reverse again. The garage door was open. The vehicle pushed me into the blades of our lawn mower (it is stored in the garage on its end, so the blades face the garage door), and continued to push me and the lawn mower into our gardening tool supply rack. I did all I could to stop the vehicle with my body and yell for help. I was trapped. The vehicle eventually stopped because the back hatch door was open and caught on the upper part of the garage frame. I got myself unstuck and got out to the right, and went straight to the passenger front door to check out the gear shift. It was still in Park mode. All was captured on our Ring camera. I called Kia corporate customer service and received a case number (25476533) and was told I would hear back in 10 business days. This was after calling the dealership twice directly (Elk Grove Kia) leaving a detailed message with no response.