NHTSA Complaint #11682162 — 2020 FORD EXPEDITION

The contact owns a 2020 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the front passenger’s side air bag deployed unexpectedly. The contact stated that his twelve-year-old daughter was seated in the front passenger’s side seat during the failure. The daughter sustained a seat belt injury to the neck. The vehicle was taken to the dealer and the unintended deployment of the passenger’s side air bag was confirmed. The contact was informed that the air bag needed to be replaced. The vehicle was not repaired. The contact was informed that there was no recall coverage for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,682.