NHTSA Complaint #11682120 — 2017 KIA FORTE

The contact owns a 2017 Kia Forte. The contact stated that while his son was driving 35 MPH, the timing chain tensioner snapped, causing the vehicle to lose automotive power. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic where it was diagnosed and the contact was informed that the timing chain tensioner, and timing chain were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.