NHTSA Complaint #11682071 — 2021 HONDA PILOT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11682071 |
| Vehicle | 2021 HONDA PILOT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
1. ABOUT A YEAR AGO THE ENGINE STOP/START FUNCTION STARTED TO FAIL INTERMITTENTLY. I WENT TO THE HONDA DEALER WHO THEY CHARGED US ABOUT $500 FOR A BATTERY AND NEVER MENTIONED A RECALL OR REPAIR. 2. ABOUT SIX WEEKS AGO THE AUTO ENGINE STOP/START FUNCTION FAILED TO RESTART THE ENGINE AFTER STOPPING. I THOUGHT IT WAS THE BATTERY AGAIN AND WENT BACK TO THE HONDA DEALER. THEY CHARGED ABOUT $1,500 FOR VARIOUS THINGS BUT STATED THAT THE AUTO STOP/START FUNCTION SOFTWARE HAD BEEN UPDATED AND IF THERE ANY FUTURE PROBLEMS TO RETURN. 8/19/2025. WE WERE ON THE INTERSTATE HWY IN STOP AND GO TRAFFIC. WE WERE STOPPED IN THE LEFT LANE AND THE TRAFFIC STARTED GOING AGAIN. THE CARS IN FRONT OF US STARTED GOING AND WE WERE LEFT BEHIND. THE CARS BEHIND US WENT AROUND AND WE WERE LEFT STALLED IN THE MIDDLE OF AN INTERSTATE HWY. AFTER A FEW MINUTES I GOT THE CAR RUNNING. BEING STALLED ON THE INSERSTATE HWY IS A LIFE THREATING ISSUE! I TOOK THE 2021 HONDA PILOT TO THE HONDA DEALER ON 8/20/2025 WHO STATES THAT THEY CANNOT DUPLICATE THE PROBLEM. PLEASE NOTE THIS THE THIRD (3RD) TRIP TO HONDA FOR THE SAME ISSUE. NO RESOLUTION THERE HAVE BEEN MANY OTHER TIMES WHERE THIS OCCURED AND I JUST TURNED THE FUNCTION OFF WHICH ONLY WORKS TILL THE NEXT TIME YOU DRIVE THE CAR. PLEASE HELP WITH THIS ISSUE BEFORE SOMEONE GETS HURT...
Related Complaints for the 2021 HONDA PILOT
Other ENGINE Complaints
#11717132
While driving vehicle downshifted with no warning and went into neutral. Was driving on a busy street. Was not able t...
#11716533
The Honda Pilot completely lost power on my husband's way home from work in a snow storm. It would not start but it d...
#11714957
After driving the vehicle for a few hours during a very cold day, as we got off an exit ramp. We then turned onto th...
#11712122
While my husband was taking our daughter to school on 01/05/2026 around 6:00am, a warning message flashed on the radi...
#11710406
The auto-idle feature on this vehicle stalls out the engine on a regular basis, causing risk of accident from surroun...
Recent Complaints for the 2021 HONDA PILOT
#11719655
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle Information: 2021 Honda Pilot Elite Component: Forward Collision Avoidance: Camera System Lane Departure: La...
#11719655
LANE DEPARTURE: ASSIST
Vehicle Information: 2021 Honda Pilot Elite Component: Forward Collision Avoidance: Camera System Lane Departure: La...
#11719655
LANE DEPARTURE: WARNING
Vehicle Information: 2021 Honda Pilot Elite Component: Forward Collision Avoidance: Camera System Lane Departure: La...
#11717058
BACK OVER PREVENTION
The contact owns a 2021 Honda Pilot. The contact stated that the infotainment screen and the rearview camera screen i...
#11717032
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The backup camera feeds to the infotainment screen integrated into the radio. This screen intermittently fails to il...