NHTSA Complaint #11682030 — 2018 FORD FLEX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11682030
Vehicle	2018 FORD FLEX
Component	UNKNOWN OR OTHER
Date of Incident	August 5, 2025
Date Filed	August 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The backup camera on my Flex has stopped working. It displays a scrambled image or nothing at all and an error message saying the ‘camera is not available’. This is dangerous, as I could back up and injure someone. I see Ford has a recall underway for millions of vehicles with this problem and the fix is a software update. I suggest NHTSA look into including the Flex in the recall, because this appears to be the same problem.

Related Complaints for the 2018 FORD FLEX

Other UNKNOWN OR OTHER Complaints

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#11696174 — October 28, 2025 — While driving on the Gerald R Ford Fwy in Michigan my driver side pillar with my key pad flew off and detached from m...

#11687220 — September 14, 2025 — Rear view camera displays upside down or distorted

Recent Complaints for the 2018 FORD FLEX

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#11703349 — ELECTRICAL SYSTEM — December 5, 2025 — APIM is failing due to current recall with reverse camera. The glitching has cause many safety issues including ...