NHTSA Complaint #11681843 — 2018 FORD EXPEDITION POWER TRAIN

Complaint Details

ODI Number	11681843
Vehicle	2018 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	May 1, 2025
Date Filed	August 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The transmission is not reliable. The vehicle is shifting erratically and the engine RPMs fluctuate drastically. Our safety is at risk when the vehicle will not accelerate when giving the vehicle gas. It is failing when merging onto highways and climbing hills. It has even begun to experience these issues when downshifting improperly. The FORD dealer has confirmed that the transmission is not performing as originally designed. This seems to be a known problem but FORD is not acknowledging the need to assist the customers. Many other owners of the same vehicle with the 10 speed transmission are experiencing the same problems as reported online. This problem first appeared in our vehicle a few weeks ago but has gotten progressively worse in the last few days.

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