NHTSA Complaint #11705181 — 2018 FORD EXPEDITION
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11705181 |
| Vehicle | 2018 FORD EXPEDITION |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
My vehicle has started to have problems shifting in some gears(3rd & 7th). I have been doing research, and this seems to be a recurring problem for vehicles with the 10r80 transmission. Where this has caused a big safety risk, is that a few times, the vehicle wouldn't move when pushing on the gas after having the foot on the brake after I had already left and been driving it for 5-10 minutes. This has put me at risk of getting hit by oncoming cars since I couldn't get the vehicle to go as it should to cross a road or intersection. My vehicle shows no dashboard warnings that anything is wrong. I have had all regular maintenance done, don't use the vehicle for towing, and I only have 70k miles on the car. Over the years I have had it where it just feels like the vehicle won't shift, but it has gone away pretty quickly. It's only been since this summer that it is now a persistent issue. I have brought it up over the years to the ford service department, and nothing was shared with me that there was an issue with the vehicle transmission. It is now that it's been consistent(only when the transmission is cold) that this happens on every drive. All Ford wants to do is charge me to rebuild the transmission conveniently now that I am out of warranty!
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