NHTSA Complaint #11680866 — 2020 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11680866
Vehicle	2020 FORD ESCAPE
Component	UNKNOWN OR OTHER
Date of Incident	July 20, 2025
Date Filed	August 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The exhaust gas cooler (EGR) leaked coolant into the intake manifold and mixed with oil causing the engine over-temperature light to come on, a burning smell from the engine bay, loss of power while driving and while smoke to billow from the exhaust. I had my escape towed to the Ford dealership and their mechanic installed a new K2GZ 9F464-B EGR cooler, bled and filled the anti-freeze, drained the contaminated oil and installed a new oil filter and oil. Total cost of repairs was $1100.52

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