NHTSA Complaint #11680836 — 2023 MAZDA CX-50

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11680836
Vehicle	2023 MAZDA CX-50
Component	SUSPENSION
Date of Incident	August 14, 2025
Date Filed	August 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Wear of Strut Bearing causing crunching sounds at low speed braking and turning. Dealer reports this is due to dirt and debris getting up there. Vehicle has 34,000 miles (out of warranty due to time) and has had only light use off-road on dirt roads (2 camping trips). Not repairing can cause further damage and failure of suspension components. Vehicle marketed as off-road capable but components not protected properly from dirt/debris from driving off-road.

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