NHTSA Complaint #11680830 — 2017 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11680830
Vehicle	2017 FORD FOCUS
Component	POWER TRAIN
Date of Incident	June 16, 2022
Date Filed	August 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My 2017 Ford Focus has problems with the automatic transmission. It shudders and jerks so badly. It has even shut off on me in the middle of a 4 way intersection with the message “Transmission Fault Service Now” it was not safe. I could have been hurt, or worse. I had the transmission control module replaced, but it did not help. It continues to shift and jerk horribly. It’s hard to accelerate in speed as well.

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