NHTSA Complaint #11680169 — 2017 HONDA RIDGELINE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11680169 |
| Vehicle | 2017 HONDA RIDGELINE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Component/system: Suspected engine lower end/connecting rod bearings. Vehicle is currently being towed to Keeler Honda of Latham, NY for diagnosis and is available for inspection upon request. What happened: On Friday night, [XXX], I was traveling about 63mph in the 65mph zone on the [XXX] which is a moderate uphill. the engine all of a sudden began making a very violent knocking noise and the truck started to lose power very fast. I activated my hazards and coasted to the shoulder narowly sideswiping the cars near me. The malfunction created a huge collision risk. There is no crash or fire. Confirmation by shop/inspection: JMR Auto is a well-known and long-running independent shop located in Nassau, NY and is also the first place I towed the vehicle to. They stated based on listening to it it is indeed rod knock. Official Honda dealer confirmation is pending, the vehicle is currently being towed to Keeler Honda of Latham, NY where they will inspect and confirm internal connecting rod bearing failure. Warnings: No warning lights before the event. At failure, the engine light along with some driver assistance lights were displayed. Context: Symptoms match Honda Recall 23V-751 (prematrue connecting-rod bearing wear/seizure) reported on this model/year, but my VIN shows no open recalls. I understand NHTSA has Recall Query Rq24-013 into similar failures outside 23V-751's VIN range. I am reporting this for safety tracking and potential expanded recall consideration. Maintenance: Vehicle reasonably maintained per Hondas' Maintenance Minder; some services were at shops that do not report to CARFAX. Documentation being gathered. Dealer RO/case numbers to follow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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